What not to say at an interview

1. I’m really nervous. There’s nothing wrong with feeling nervous. It’s natural to be a little uneasy at an important interview. Don’t tell the interviewer if you have butterflies in your stomach, though. Your job in the interview is to portray a confident and professional demeanor. You won’t win any points by admitting your nerves or blaming them for any failures in your performance.

2. I don’t really know much about the job; I thought you’d tell me all about it. This is a big job seeker mistake, and it can cost you the opportunity. Employers spend a lot of time interviewing, and they expect candidates to have researched the jobs enough to be able to explain why they want the positions. Otherwise, you could be wasting everyone’s time by interviewing for a job you may not even really want. Asking questions is important, but don’t ask anything you should know from the job description or from reading about the company online

3. My last boss/colleague/client was a real jerk. It’s possible (even likely) that your interviewer could prod you into telling tales about your previous or current supervisor or work environment. Resist the urge to badmouth anyone, even if you have a bad boss. It is unprofessional and the employer will worry what you may say to someone about him or her down the road. Instead, think about ways to describe past work environments in terms of what you learned or accomplishments you’re proud to discuss.

4. My biggest weakness is (something directly related to the job). “What’s your weakness?” is one of the most dreaded interview questions. There’s no perfect reply, but there is a reply you should never say: Never admit to a weakness that will affect your ability to get the job done. If the job description requires a lot of creativity, and you say your creativity has waned lately, assume that you’ve taken yourself out of the running. Choose a weakness not related to the position and explain how you’re working to improve it.

5. @#$%! Granted, profanity seems to be much more accepted in many workplaces today. However, an interview is not the time to demonstrate that you can talk like a pirate.

6. Just a minute; I really need to get this call. It’s amazing how many hiring managers and recruiters report that interviewees answer their phones and respond to text messages during in-person interviews. Turn off your phone during interviews and you will not be tempted to reach to answer it.

7. How much vacation time would I get? Never, ever ask questions in an interview that may make it appear that you’ll be overly focused on anything other than work.

8. Can I work from home? Even if you’re pretty sure the company has a lenient work-from-home policy, the interview isn’t the best time to ask about it.

9. Family is the most important thing to me. This is true for many people. However, you do not need to explain how devoted you are to your family during your job interview. It is unlikely to win favor, even in organizations with a well-known family-friendly environment. You want your potential employer to envision you being totally devoted to his or her needs.

When in doubt, pause before you say what’s on your mind. If you wonder if it’s okay to ask, assume it’s better to avoid the topic altogether.

photo by Enokson

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Patti Wood, author of SNAP: Making the Most of First Impressions, Body Language, and Charisma, suggests the following tips to help you wow your interviewer:

Palm-to-palm contact is key. Wood explains: “My research suggests that palm contact is more important than how firm your grip is … If someone shakes hands with you and gives you just her fingers and not her full palm, at a subconscious level you may think, ‘What is she hiding? What is she keeping from me?'” Evaluate the all-important handshake and worry less about if you have a firm enough grip and more about extending your entire hand and palm when you greet someone.

How to sit. Don’t make yourself smaller in stature.

Show your hands. Showing your hands helps you appear open and approachable. “Don’t hide your hands under the table or in your pockets or tuck them away,” Wood notes. “Keep your hands open and in view on the table or the arms of the chair.”

Match and mirror. Research shows that people hire people who are like them. Use body language to help convince your interviewer that you’re a good fit.

Get grounded. “To overcome the toughest interview questions, put both feet firmly on the ground. This makes it easier to use both hemispheres of the brain—the rational and the creative-emotional. Or, if you feel yourself freeze, move your feet in some way.”

End well. While first impressions are important, people will also remember the last thing you do or say. Wood suggests: “As the conversation winds down, make sure your belongings are on the left side of your body so you can easily shake with your right hand. You may shake hands more than once—when you get up, at the door, and after talking for a bit longer while parting.” Even if the interview didn’t go as well as you might have liked, keep focused and poised until the end and you may be able to improve the impression you leave.

Originally Published in U.S. News & World Report

drawing by Aidan Jones

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photo by Thomas Hawk

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Thanks to BestInterviewStrategies.com for this!

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If they inspire you to want to make a career or job change, CONTACT me!

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This story from Doug a job seeker:

I was laid off from a job and had been offered a job earlier that week. Didn’t really check the new agency out. When I sent out an email saying you now can find me at this new agencies, I instantly started getting phone calls and emails saying, “You should have talked to me about them!” The owners was nuts. She had a ton of lawsuits against her, did things like grab her staff, buy plane tickets and rent limos to fly to another city on a cold-call, and make promises she couldn’t keep. I was there three months, most of that time spent trying to find another job, which I did and left gladly. That three-month period does not even appear on my resume.

From Chuck, a job seeker:

I was working in the Furniture industry several years ago. A company I had known for a long time asked me to interview for a position. I did interview and was given an offer. I accepted on the condition we (wife and self) had a successful real estate visit to the company location. After looking at real estate for two days and dining with the president and my new boss, I was told that my new boss had a friend who had come on the job market and he wanted to interview that person before he finalized things. (Things had been finalized before we ever left our home, except for a few details). I left, went home and told the company to take my name out of the hat. A week later they called me and offered me the job a second time. I politely declined. I tell youngsters new to job hunting to expect anything in a job search environment.

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“Soft” skills, otherwise known as emotional intelligence, may make a difference between an employee who can do the job and one who does it well. Soft skills include: leadership, written and verbal communication, problem solving, motivation, interpersonal skills and creativity. Soft skills are transferable to any position; they do not rely on technical abilities. They are not skills typically taught in classrooms. (Although some business school programs are incorporating training in emotional intelligence to give their students a competitive edge.)

Take a look at this soft skills (emotional IQ) test that you can take on line to get a sense of how your skills rate.

Some recruiters believe that soft skills make the difference between the candidate who is hired and the second choice applicant. Employers today seek flexibility, teamwork and integrity. They realize that someone who communicates well and has a strong work ethic makes a good employee. As a result, incorporating these skills on your resume may make the difference between getting an interview and getting passed over.

The key is to incorporate soft skills with specifics that SHOW your abilities. For example:

Before:
Excellent oral and written communication skills.

After:
Wrote and presented successful training sessions to 200 telephone operators, resulting in measurable gains in company’s ordering efficiency.

The first bullet begs the question: Prove it! The “after” bullet leaves no room for doubt: This applicant can communicate verbally (in front of a group) and in writing.

Selected Soft Skills List

approachable
business acumen
charisma
communication
composure
conflict management
creativity
crisis management
critical thinking
decision making
dedication
empathy
energetic
ethical
flexibility
hard working
honesty
humor
ideas
initiative
inspire others
instincts
integrity
interpersonal skills
leadership
listening
management
morale building
motivational
multicultural sensitivity
multi-task
organizational
passionate
personality
planning
poise
problem solving
professional
public speaking
reasoning
research
respect for others
self confident
self-motivated
sensitivity
supervisory
take constructive criticism
team building
team leadership
team player
time management
verbal
visionary
work well under pressure
writing

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