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Archives for 2009

Horror job search stories, Part IV

October 30, 2009 By Miriam Salpeter

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Have you been keeping up with horror story week at Keppie Careers? Where job seekers and hiring managers have a chance to share their tales of woe, in hopes that we can all learn something?

Today, thanks to Susan P. for some tidbits from her job searches:

Where do I start? I have had so many weird job interviews. I have had two that both lasted 8 hours where I was interviewed by everyone in the department and students too. Both of these were at universities. I can’t say that I was scared but it was intimidating. For one position, I started at the University, was driven to another location, then over to another place and back to the original place. And they did not even give me lunch or ask if I wanted a break for lunch. The questions I was asked were pretty typical. I did not get the job.

The other 8-hour interview had me speaking with professors, admin. assistants, students, and staff. I was given lunch, but was interviewed during the meal. I got this job but walked out (not my finest moment) after 4 months due to an extremely abusive supervisor.

But probably the strangest interview was for a temporary admin. assistant position at yet another university. The job involved being the admin. support for 11 student organizations and the entire programs department, plus filling in as front desk receptionist and answering the phone. The first interview took place in a conference room with 6 people asking me questions. One guy asked me what I had made in my last several jobs. I was also given a written problem to solve during the interview. I was called back in a week later for another interview with 4 more people in the department.

One asked what I thought one of my references would say about me in a recommendation. Another question was if the department head was told by someone in the department that I was overqualified for the job (which I was), how should she respond to this type of question. And on and on it went. All this for a $16/hour temporary position. The next day I called them to withdraw my name.

Horror story or par for the course? Having worked at a University myself, I am not surprised by the, ummm “in depth” nature of the interviews, even for a very entry-level type of job.

One good point to remember – if you are scheduling an interview – be sure to ask what to expect. Will it be an all-day affair? A half-hour meeting? Do you need to (literally) pack a lunch – or at least a snack – in your briefcase or purse? Asking what to expect makes you look like a planner and a detail-driven candidate.

If you are in an extremely long (all-day) interview process, it is important to request breaks as you need them, even if it means a long restroom break. If you need a drink of water, for example, be sure to ask for one. It’s also a good idea to use the breaks to jot down some notes you may use when you write thank you notes. It may be difficult to keep track of everyone’s name and what you discussed, so having some reminders is helpful.

How about the question about salary? Best to start out by avoiding stating a figure. “I am looking for a career opportunity, and salary is not my primary consideration.” If pushed, “I am sure you have a budget in mind for this position that would suitably compensate me for my skills and what I will contribute.” You get the picture! Click here for more about negotiating in a recession.

A theme in these stories – (don’t miss Part I, II and III), job seekers had a good sense that the opportunity might not be what they had hoped. I hope job seekers reading these stories will remember this the next time a red flag goes up at an interview!

So, what do you think? Is this a horror story? What’s YOUR story? Add it to the comments!

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.
photo by tonyapoole

Filed Under: Interviewing Tagged With: coach, horror stories, interview, job search, keppie careers, Miriam Salpeter

How to reply to illegal interview questions

October 28, 2009 By Miriam Salpeter

handcuffs2924859323_33eb45e640Yesterday’s post described Natalie’s tale – every job seeker’s nightmare illegal interview. She chose to simply respond to the questions. What other options do you have?

JobWeb has some great information about how to handle illegal interview questions. They point out that you have a few options if faced with a question you think is inappropriate. (Hat tip to Karen Burns at Working Girl for the link!)

  • You are free to answer the question. However, keep in mind that if you provide this information, you may jeopardize your chances of getting hired, in the event you provide the “wrong” answer. There may be a legal recourse available to you, but this is not the preferred outcome for most job applicants.
  • You can refuse to answer the question. Unfortunately, depending on how the refusal is phrased, you run the risk of appearing uncooperative or confrontational, and losing the job. Again, there may be legal recourse, but this is hardly an ideal situation.
  • You can examine the question for its intent and respond with an answer as it might apply to the job. For example, if the interviewer asks, “Are you a U.S. citizen?” or “What country are you from?,” you have been asked an improper question. You could respond, however, with “I am authorized to work in the United States.” Similarly, if the interviewer asks, “Who is going to take care of your children when you have to travel for the job?” your answer could be, “I can meet the travel and work schedule that this job requires.”

Follow this link for more information to help teach you to identify questions no one should ask you!

Don’t forget, in general, it’s a good idea to view the interview as YOUR opportunity to evaluate the employer. Watch for warning signs during your interview!

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I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by endless studio

Filed Under: Interviewing, Uncategorized Tagged With: advice, career coach, how to answer, illegal interview questions, job hunt, keppie careers, Miriam Salpeter

Horror job search stories and illegal interview questions, Part III

October 28, 2009 By Miriam Salpeter

jackolanterns2947784390_241ca96f64_mIn honor of Halloween week, I thought it would be fun to commiserate and share some job search horror stories! The goal is to share tales from job seekers (so you know you’re not alone) AND from hiring managers, so job seekers can learn what things might NOT work and how to manage when things are going down the tubes!

Natalie shared this story, also detailed on her blog:

After waiting for awhile in a brightly orange-painted room, the interviewer calls my name and sits me down at a desk.

Normal thus far until he comments on my choice of wardrobe – a green dress. Literally he said “Natalie in the green dress in the orange room!” Then he looks at my resume – “So you’re from Utah, isn’t that where all of those Mormons live? Are you Mormon?”

I answer in the affirmative, and a little bell starts ringing – isn’t he not supposed to ask that? He starts asking me the interview questions and randomly pauses to ask me why I switched from crossing my legs to crossing my ankles and asked (maybe leered) – are you comfortable here with me? Got a little nervous that I may have gotten myself into a bad situation at that point.

I got the question that every interviewer has asked…”What brought you to San Diego?”

“My husband and I just moved here.”
Then he starts asking – “Oh you’re married, how long have you been married?”
After my reply of one month, he literally said, “Well you’re Mormon – you’re going to have children soon.”
Now – I know that’s not right – for an interviewer to ask an interviewee about children and upcoming life events that would affect employment. But we keep going.

I have to admit it was a little weird when he asked me if my husband had more than one wife…I tried to politely educate him – but seriously – no SERIOUSLY?! The interview was awkward and concluded. He then walked me outside, saying he wanted to see what car I drove. Okaaaayy…then he asked what was on my ipod.

Maybe he didn’t like that I said Fergie mixed with country because he called a few hours later to say I didn’t get the job. Needless to say, despite wanting income, I didn’t want to work with him anyway.

Ah…the true horror story, complete with the illegal and generally inappropriate/irrelevant interview questions. Clearly, the main (and key) outcome here is that Natalie would not have wanted to work for this person, regardless. That is important. It’s key for job seekers to maintain control of their own destinies by refusing to work where they know they are likely to experience inappropriate behavior. Don’t ignore interview warning signs.
It’s up to you to NOT jump from the frying pan (a bad job or no job) into the fire – a horrible job!
So, how could Natalie have managed these questions? Did she have to answer? Follow this link for information about how to handle illegal interview questions.
Have you ever been confronted with an illegal or inappropriate interview question? Share your experiences in the comments!
Don’t miss Part I and Part II of this “Horror Story” series!

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.
photo by trommettier

Filed Under: Interviewing, Uncategorized Tagged With: career coach, horrible interview stories, how to answer illegal inerview questions, illegal interview questions, job hunt, keppie careers, Miriam Salpeter

Job search horror stories, PT II

October 26, 2009 By Miriam Salpeter

cattail2714552935_d6a5978b0e_mIn honor of Halloween week, I thought it would be fun to commiserate and share some job search horror stories! The goal is to share tales from job seekers (so you know you’re not alone) AND from hiring managers, so job seekers can learn what things might NOT work.

This is another story that, to me, illustrates how some job seekers create their own results in their search.

Thanks to Laurie S. for sharing this tale:

After finding myself a smart self starting college educated experienced individual laid off and unable to find work for 15 months you can imagine I have a million stories. The following is just one of many from my journal.

The interview lined up for today was for a part-time position. Because there was nothing to chose from in the full time job opportunities. Unless a person is maybe a nurse or a DUI Attorney…it is slim pickings. The interview was with a small insurance company and I had been going round with trying to set up an interview with them.

Finally, I received an email from the company saying they would like to set up an interview and when would be a good time for me. This email hit me as a little odd. It would have made more sense for them to call me to set something up Johnny on the Spot instead of playing email games. I replied to their email because there was not a phone number to call. My reply email was greeted with yet another email letting me know the date and time I selected was not available. The sender of the email sent it out late Friday, which means I did not receive their reply to my reply until Saturday morning. The sender of the email let me know they had 9AM or 11AM on Monday morning available. I let them know I would see them on Monday morning at 9AM. This response would have been a reply to their reply of my reply to their reply are you catching my drift about the insanity with this?

…The office was right in front of me; however, there were no lights on in the office. Actually, there was not a soul in the office.

“Great now what?” I said aloud and with much disappointment.

I was less and less feeling like being involved with an interview at this moment. I was not in the mood to answer the obligatory question, “So, what is your 5-year plan?”

My mood grew from irritated and indignant to a mischievous twinkle in my right eye. I had decided that I was not leaving until I had an interview. If I had to camp out on the bench I was sitting on all day long, somebody from the insurance office was going to sit down and look at my happy little smile. After about 30 minutes, a young woman came through the front doors and headed toward the office space I wanted to call my new home. She opened the front doors, turned the lights and sat down at the front computer. I gave her a few minutes to catch her breath. I made my way into the office space.

I put on my brightest smile. “Hello,” I said warmly.

The young gal looked at me and smiled back.

“I believe I have an interview for 9am this morning.” I continued.

“Okay let me give Jason a call.” She said.

She picked up the phone, “Hey your 9am interview is here. Umm.. I do not know. Uhhh yes…sure okay I will tell her.”

“Okay Jason will be in about 15 minutes. Have a seat and make yourself comfortable.” She said.

“Great thank you.” I replied.

I took a seat and thought about the magazine I had left in the lobby. I should have brought it in because I do not want to sit and stare at the wall. I pulled out my day planner and made it look like I was organizing something in my life.

As luck would have it, my new friend at the front desk was a chatty. I  learned they received over 500 resumes for this part-time position.

“I am sorry I was late today but I had to stop and pick up the mail at our old office.” She said.

“No problem.” I answered.

“Jason should be here soon. He is actually a friend of mine that is how I got this job.” She laughed.

“We all just came back from a weekend trip to Las Vegas.” She smiled

Hmm.. I thought to myself. I am not sure about how I feel about that idea. This gal was about half my age. I was getting the feeling we did not have much in common. I lied and said, “Really that is cool your employer paid for you to have a weekend in Las Vegas.” I said

“So what do you do now?” She asked.

“Well I am one of those casualties of the economy and lost my job. It is tough out there right now so I am bartending at the moment.” I said.

A young guy with curly blonde hair whipped through the front doors.

“Hi, sorry I am running late I will be with you in a moment. Uhh, actually just follow me back.” he said breathlessly.

I followed Jason into a conference room. “Well this is our conference room.” he said. “Have a seat.” He said.

I took out a fresh resume for him. I knew since he had been running around at Mach 2 speed this morning and had forgotten our interview he would need to be refreshed about my qualifications.

After my conversation with Chatty Kathy, I learned the guy sitting in front of me was 27 and it was his Daddy’s company.

He took his time looking at my resume.

“Uh huh, uh huh” she said while nodding his head. When he finished he put his hands on the table  and said,

“Well you are over qualified for this position. Why do you want to work here?” He looked at me.

Now my real answer floating in my head was because I do not have a Daddy to give me a job. However, I smiled my most charming smile I could muster and said,

“Look I would like to work in an industry that I know is going to be around. I have a lot to skills to offer a company. I have friends who work in the insurance industry and it seems to be somewhat stable. Job security is really important to me.” I finished.

“Well where do you see yourself in 5 years?” he asked.

There it was the question I most hated. I wonder if there is some unwritten rule in an interview that this stupid question must be asked by the employer or the 5-year plan association people fine them some exurbanite fee.

I took a breath looked directly into Jason’s eyes and said.

“Everyone has plans and goals but I have personally found life these days is more about figuring out how to maneuver around all of the stuff that life throws at you. I certainly did not plan on my father dying when I was 22. I did not plan on the economy taking the biggest dump in history since The Great Depression. My brother did not plan on his employer laying him off exactly a week after he told him that he and his wife were expecting their first child. It has been in my best interest to figure out how to not let things get in my way and to continue to move forward.” I finished.

I do not think Jason knew what to make of my answer. But it was the truth. It took him a moment to get back on track.

“Well we have more business then we know what to do with and that is why we are needing to add to our staff.” He said.

“You are very blessed and this is a nice thing to hear.” I smiled.

“Would you like a tour of the office?” He asked.

“I would love one,” I answered.

I think a tour of the office is a good sign. If he were not interested in my filling the position, he would not waste his time with a tour. There was not much to see in the office. He showed me to the part of the office that would have my cubicle. It was not much but it was more then I had now. And as he said in the interview, it was a position that could grow into different things.

“Jason, do you know when you would like to have the position filled?” I asked.

“By the end of the week,” He answered.

“If you are still seriously considering this position when you get home if you could shoot me an email,” he requested.

Something about the request felt strange and I could not put my finger on what it was. I mean why I would not want the job?

I held out my hand to shake his and said, “It was a pleasure to meet you.”

Regardless of sending my email to let him know I was interested in the position and several calls to the office I never heard from Jason. Probably a blessing in disguise. 

It seems to me that Laurie sealed her own fate here by answering questions in a bit of a defiant manner. Instead launching into a tirade indicating that she wanted job security, she could have given some plausible, believable reasons that she was applying for the job. She might have expressed a real interest in the organization itself or in the industry.

In describing her future plans, she could have given an answer that did not incorporate her personal story or that of her family. Clearly, she knew she had made the interviewer uncomfortable with her reply. She knew to be prepared for this question, and could have delivered an answer that would have appealed to a prospective employer and given her a chance to land the job and to turn it down.

In my estimation, the tour was just a way to end the interview, not a positive sign of an impending offer.

On the other hand, clearly, Laurie had pretty much made up her mind that this was not the right place for her. They were late for the interview, traveled as a team for fun and it was a family business. None of this added up in Laurie’s mind as a great opportunity. However, as a job seeker, it is important to follow through so that YOU are the one turning down the opportunity that is not right. “Throwing” an interview and not taking things seriously just makes this another in a series of negative job experiences.

How great would it have been for Laurie had she landed this job, and then decided whether or not it was not the right environment for her? She could have declined the job, but boosted her confidence level at the same time.

So – think about it…Are your “horror stories” someone else’s fault? Or, are you contributing to your own downward spiral?

 

Filed Under: Career Advice, Drive Your Career Bus, Uncategorized Tagged With: career coach, horror job search stories, job advice, keppie careers, Miriam Salpeter, recession

New issue of Personal Branding Magazine

October 26, 2009 By Miriam Salpeter

MCHAMMERsampleissue8

Dan Schawbel is one of the authorities on the topic of personal branding, particularly for the Millennial generation. I am happy to serve as a co-editor of Personal Branding Magazine. The new sample issue is available. This is how Dan describes it:

Summary: Personal Branding Magazine Volume 3, Issue 2 is about brand reinvention through social media and what better example of that than MC Hammer.  Hammer, a celebrity hip-hop star, sold millions of albums back in the 80’s.  Decades later, Hammer is now one of the front men for the social media movement.  He has his multi-million Twitter following and his own social network to keep in touch with his old fans. Aside from Hammer, this issue will help you control brand perceptions, repair a damaged brand and give you tips and tricks for navigating the web 2.0 terrain, so that stay ahead of the game.

I am also happy to welcome a new co-editor to the management team! Jessica Lewis is a communications professional with a significant background in journalism and copy editing. Her specialty is helping organizations connect with their audience by communicating in a concise, informative, relevant and inviting way. Her blog reflects her interest in social marketing and effective job hunting. You may also want to follow her on Twitter @copytailor.

In her introduction, Jessica notes:

You don’t have to be famous to benefit from a personal brand. Douglas Karr encourages us to give it a try, even if you have to take your profile picture on your webcam. He says that even though he has friends who are better at some things than he is, they never get the great opportunities he does.

One sentence from Howard Sholkin’s piece stood out to me as an excellent summary of this issue’s focus: “You can shape your reputation, network and expertise, or others can do it for you, but probably not as well.”

Features:

  • Full paid issue (November 1st): 29 articles total covering brand reinvention, strategy and related topics.  Website: www.personalbrandingmag.com
  • Free sample issue (October 26th): 8 articles total, including how to fix a broken image and how to get a competitive advantage.   Website: www.personalbrandingsample.com
  • Interviews with: MC Hammer, Kerry Rhodes, Patrick Lencioni, Steve Rubel, John Jantsch and Mitch Joel
  • The 2009 Personal Brand Awards

Here’s a video introduction:

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I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

Filed Under: Personal Branding Tagged With: career coach, career search, Dan Schawbel, Jessica Lewis, job search advice, keppie careers, Miriam Salpeter, Personal Branding Magazine

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