Keppie Careers

Social media speaker, social media consultant, job search coach

How to win the job – interviewing with passion

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Earlier this week, I shared my tips on how to make your interviewer a fan…It’s very important to approach an interview with the right attitude. After all, it is exactly what all of your hard work has been leading up to!

An often overlooked topic in hiring is that “fit” – a nuanced, maybe even “unfair” assessment of the interviewee is most likely the most important aspect of the hiring process. This is frustrating (for job seekers who KNOW they have the skills to do the job) and for the hiring managers (who need to somehow justify hiring one person over another because of what might be ambigous or nuanced reasons).

Nevertheless, recognizing (and maybe even embracing?) the fact that hiring (and being hired) is as much an art as it is a science and that making a real, solid connection at an interview is as important as the portfolio of skills, experiences and accomplishments you bring can be empowering.

One of my favorite authors for career and relationship building advice is Keith Ferrazzi. (Read my review of his most recent, Who’s Got Your Back – I also really enjoyed Never Eat Alone. Both are great choices to help job seekers and careerists with their networking and relationship building.) So, it is no surprise that his advice about interviewing resonates!

This is Keith’s advice on interviewing:

  1. Make them like you. My number one advice: Make sure that by the time you leave the room, you’ve found a way to make the person like you. That’s it: MAKE THEM LIKE YOU. Two arms, two legs and an MBA, being all fancy and important, are not going to get you there. Make that personal connection. Build instant intimacy.
  2. Find a reason to care about the person. Do your homework in advance, understand their passions, and draw out the stories of their life that make them human. When you connect with them, and start to like them, they’ll start to like you, and care about you.
  3. Show them your passion! Specifically, your passion for the job you’re interviewing for. Passion and charisma go a long way.
  4. Tell stories. Don’t rely on stats and figures to make your case. Tell stories of how you’ve changed lives for former bosses and companies. This is what my friend Peter Guber calls “emotional transportation” and it works. Take them on your journey! (Note from Miriam: Katharine Hansen’s book Tell Me About Yourself is a great resource to help you.)

If you have prepared for your interview, the preparation was probably more focused on YOU. What YOU should say. How to emphasize YOUR skills. Your accomplishments. This is fine – I am not going to knock going in prepared to talk about yourself. But, be sure you spend some time thinking of connecting. What research can you do to really help you “hook” the interviewer’s interest? How can you connect on an emotional level?

photo by woodythrower

5 tips to interview to land the job

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Interviewing is really an art as much as it is a science. Being successful depends on a combination of preparation, know-how and the ability to connect with the audience. Something most job seekers don’t consider – your interviewer HOPES you are the best candidate for the job. Think about it – who wants to interview and interview and never find a great fit for the job?

Some ideas to help turn your interviewer into a FAN!

1. Convince yourself that the interviewer really WANTS to hire you.
The fact is, it is tough to hire a quality employee. I can say from experience that your interviewer hopes that you WOW him or her with your answers and give fabulous reasons to hire you.  In essence, the interviewer is rooting for you!

2. Know what to say. 
Prepare in advance.  A lot.  No, you don’t have to memorize answers to 100 interview questions, but be sure that you spend time thinking and practicing what you will say in response to topics that will come up:

  • Think of your key points (as they relate to how you fit into the job).  These points are your message.  They answer the question:  Why should we hire you?
  • Create several stories that illustrate your points and describe how you are able to fill the organization’s needs.  Stories should demonstrate successes, a time you overcame obstacles and examples of how you interact with colleagues and employers. Use the STAR technique to describe these situations.
  • Incorporate the fact that you’ve conducted research on the organization, their goals, values, accomplishments and needs in your answers.  Your interviewer will be happy to know that you spent some time on the organization’s website or reading up on them.  It’s flattering to know that you’re interested enough in the job to prepare.  Interviewers love prepared candidates.

3. Listen carefully and answer the question. 
You won’t believe how many candidates reply to a direct question without actually answering it.  It can be a little painful for the interviewer.  Ask for clarification if necessary, even think for a few seconds before replying.  (Not too many seconds, though.)  If you don’t answer the question, you’ll lose your fan.

4. Don’t keep talking and talking (and talking)…
There is no quicker way to lose your audience than by droning on and on before you get to the point.  If it doesn’t seem that you’re getting to the point, you will lose your audience quickly.  Even if you do (eventually) answer the question, your interviewer will be busy making mental notes about what to pick up for dinner by the time you get to the point.  Be succinct.  Your interviewer will love it!

5. Follow Up
Send a thank you note.  It matters.

If you follow these tips, you’ll increase the likelihood of keeping a fan on the other side of the interview table.  That fan is much more likely to become a colleague if they like you as much when you leave the room as they did when they invited you to interview!  It’s in your hands – interview to seal the deal and GET THE JOB!

Stay tuned for some additional tips from Keith Ferrazzi!

photo by woodlywonderworks

Going rogue – advice for the rest of us

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Rogue (per Dictionary.com):

–noun

1. a dishonest, knavish person; scoundrel.

2. a playfully mischievous person; scamp: The youngest boys are little rogues.

3. a tramp or vagabond.

4. a rogue elephant or other animal of similar disposition.

5. Biology. a usually inferior organism, esp. a plant, varying markedly from the normal.

–verb (used without object)

6. to live or act as a rogue.

–verb (used with object)

7. to cheat.

8. to uproot or destroy (plants, etc., that do not conform to a desired standard).

9. to perform this operation upon: to rogue a field.

–adjective

10. (of an animal) having an abnormally savage or unpredictable disposition, as a rogue elephant.

11. no longer obedient, belonging, or accepted and hence not controllable or answerable; deviating, renegade: a rogue cop; a rogue union local.

Should you be going rogue? Sarah Palin’s new book obviously brings these questions of “rogue” to light. Let’s face it – this is probably not a word in the general lexicon before she used it in her title. Knowing the technical definitions makes it seem an odd choice.

Eve Tahmincioglu asks about going rogue, which she defines as “dogging your old boss.” Eve quotes the Wall Street Journal, which said:

“…it is for details of the McCain campaign that many readers will pick up “Going Rogue,” and Mrs. Palin will not disappoint them. She describes in particular how campaign aides muzzled her and mismanaged her family.

One of the biggest mistakes of the failed McCain campaign—and there was no shortage of them—was its handling of Mrs. Palin. Her criticisms of the campaign’s treatment of her appear prominently in “Going Rogue.”

Eve asks:

Seems “going rogue” could be added to the HR lexicon as a new phrase to describe dogging your old boss and still succeeding…Are we entering a time when former boss-dogging is acceptable?

Eve points out that there are many venues for workers to trash their bosses, even if they are not high-profile, public figures.

This is certainly true. One avenue to report a bad boss is ebosswatch.com. The site notes, “If you are a job seeker or if you are thinking about making a career change, check with eBossWatch to make sure that you won’t be stuck working for an abusive or bad boss. Search for the boss or company that you are interviewing with or considering working for and see how other employees have rated that boss.” (Disclosure: the founder of eBossWatch is my business partner in GreatPlaceJobs, a site to help job seekers connect with opportunities in award-winning companies.)

Selena Dehne tweeted a link today to a post about what to and not to do when you are looking for work. Prominent among the NOT to dos (by Bob Weinstein):

* Don’t badmouth previous employers or coworkers. It’s very tempting to be honest and tell prospective employers the real reasons for being laid off or fired. But this is not the place for honesty. Prospective employers are not interested. It’s bad form. If you’re leaving because you had a daemonic boss or had difficulty with co-workers, find a plausible positive reason for seeking greener pastures. An evergreen reason is greater advancement and training options – an opportunity to “move up the ladder and take on more responsibilities.” These are solid irrefutable reasons for changing jobs.

While there may be something to say for venting about a bad boss, doing it online from your personal blog, Facebook, Twitter or other social networking account is just a bad idea.

Face it – would you want to hire someone who trashed her former employer? As the next and future employer, you might be concerned about your own reputation should bad blood come between you and the new hire. No matter how much you hated your old boss or loathe your current supervisor, it is a BAD idea to let anyone interviewing you know about it. Instead, try to put the situation in the best possible light if pressed and avoid discussing it if possible. Negativity can only hurt you, so why go there?

Unless, maybe, you are Sarah Palin. This is another case of “career advice must be personalized.” It is certainly possible that telling her story may be just the thing for her career.

What do you think?

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I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

Great links for job seekers

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glindawitch3973198611_4bfc240fd7_mIn winding down my “scary story” posts, I wanted to share some links to some fun posts that my Twitter friends shared in the past week. I have posted a slew of scary (and funny) and scarily funny job search horror stories – take a look at this LINK and scroll down to experience the full scary impact!

@ExecuSearch shared 10 spooky jobs & the salaries that come with them via @CBforJobSeekers!

Want to know how other employees would describe their bosses? (Glinda the Good Witch? Wolfman?) What the scariest part of their job is? @CareerBuilderPR shares THIS LINK to their research results!

@jennyjensHR and RT @davecarhart share What NOT to do in an interview! Worst interview faux pas by @abalderrama.

Don’t miss this great post from Michelle Goodman, who shared job interview horror stories.

@beneubanks shared a link to Employee Horror stories at UpstartHR.

Finally, thanks to @SusanZelinski: for sharing: Four Kinds of Vampires that Haunt Your Life (and What to Do About Them)

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by jeffryb

Job seeker – beware!

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haircut5cents367152004_581426567e_mHave you been following our job search and hiring manager horror stories? I wanted to share these because they are good reminders to job seekers that “buyer beware” applies to them while out on the hunt. Have YOU ever experienced a scenario like this? Share in the comments!

This story from Doug a job seeker:

I was laid off from a job and had been offered a job earlier that week. Didn’t really check the new agency out. When I sent out an email saying you now can find me at this new agencies, I instantly started getting phone calls and emails saying, “You should have talked to me about them!” The owners was nuts. She had a ton of lawsuits against her, did things like grab her staff, buy plane tickets and rent limos to fly to another city on a cold-call, and make promises she couldn’t keep. I was there three months, most of that time spent trying to find another job, which I did and left gladly. That three-month period does not even appear on my resume.

From Chuck, a job seeker:

I was working in the Furniture industry several years ago. A company I had known for a long time asked me to interview for a position. I did interview and was given an offer. I accepted on the condition we (wife and self) had a successful real estate visit to the company location. After looking at real estate for two days and dining with the president and my new boss, I was told that my new boss had a friend who had come on the job market and he wanted to interview that person before he finalized things. (Things had been finalized before we ever left our home, except for a few details). I left, went home and told the company to take my name out of the hat. A week later they called me and offered me the job a second time. I politely declined. I tell youngsters new to job hunting to expect anything in a job search environment.

Don’t miss Parts 1 – 8. Follow THIS LINK and scroll to your favorite!

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.