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Just Ask Leadership – A review

December 21, 2009 By Miriam Salpeter

justaskleadership0071621776Knowing how to ask the right questions is a key skill for every successful professional. Gary B. Cohen’s book, Just Ask Leadership – Why Great Managers Always Ask the Right Questions is a reminder that people are a company’s most important resource and that listening is so much more important than talking.

I’ve written about how important it is to be a good listener, and believe it is a crucial skill for job seekers and all careerists. Gary’s book starts out by asking, “Would you rather be asked for your input or told what to do?” (p. 1).

He describes how CEOs and managers can help their organizations succeed by instilling a value on listening and asking questions. He focuses on five important topics:

  1. Improving vision.
  2. Ensuring accountability.
  3. Building unity and cooperation and creating a culture of trust.
  4. Creating better decisions and getting the right answers by asking the right questions.
  5. Motivate to action – asking for success.

In the book, Gary identifies and addresses such important questions as, “How can I seek clarification without being judgmental? (p. 133) and “How can suspending my beliefs inspire my coworkers and resolve conflicts?” (p. 177).

I think that anyone who wants to be a better manager or leader can learn a lot from this informative book based on interviews with nearly 100 leaders, including Fortune 500 CEOs.

—

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

Filed Under: Career Advice, Career Books, Job Stories Tagged With: being a better manager, Career Advice, career coach, Gary B. Cohen, Just Ask Leadership, keppie careers, McGrawHill, Miriam Salpeter

Holidays can be magical for recruiters and job seekers

December 9, 2009 By Miriam Salpeter

42-16536640I love stories. Success stories are the best. Today, I am happy to share a “magical” story from my friend The Recruiting Animal. I don’t know if Animal remembers this, but almost 2 years ago, we disagreed about something (I don’t know what), and when we were finished with our email exchanges, he said I was invited to fight with him any time! Not being the fighting type, I haven’t taken him up on it – yet!

However, Animal was kind enough to share this story, which I hope will inspire some job seekers at this time of year. (He even sent the accompanying photo!)

I’m a headhunter and a few years ago I was looking for a Quality Control Supervisor. But this wasn’t any ordinary QC Manager. This person would have no direct reports but needed to have a PhD in Chemistry and a strong background in fermented products, specifically yogurt.

When I got the search I was told that there was no one in the country with the right background. Why they gave it to me, then, I don’t know. In the end, we filled the job with a terrific yogurt man but in the course of the search I investigated a number of engineers who didn’t have yogurt experience but worked in breweries.

To get to some of them I had to go through one admin person. The problem was that she never picked up the phone and I didn’t want to leave a message. So I called and called and you know when I got her? On December 24th. Christmas Eve. I wanted to knock off work but I was in a bind and against my better judgement I picked up the phone and, like a miracle, she did too. It was great. I could hear the party going on in the background, she was very friendly and she gave me all the info I needed. What a present for me.

I told this story to someone recently and he scoffed at the notion that you have a good shot at reaching otherwise unavailable people during the holiday season. But I’m not saying everybody’s going to be there. Just that some people will. And those might be the people you want to talk to who never usually pick up their phones. When lots of people are away, however, they’re not as busy as usual and that’s when they change their normal habits and that’s when you have a chance to catch them.

Nothing is life is certain. But if you want to get through to someone and you’re not on a beach in Florida, what’s stopping you from trying? Friends, it happened to me. And if it happened to me, it can happen to you too. Good luck.

Learn more about Animal by following him on Twitter @animal (of course!)  and by visiting his website: http://www.recruitinganimal.com. However, he does admonish everyone to “not follow if you’re sensitive.”

Be sure to take a look at all the great advice from my colleagues:

Part 1 – My suggestions and a free ebook offer

Part 2 – Walter Akana – Take care of yourself

Part 3 – Anita Bruzzese – Stay ahead of the crowd

Part 4 – Jacqui Barrett-Poindexter – Unplug and embrace rest

Part 5 – Wendy Enelow – Ideas for employed and unemployed job seekers

Part 6 – GL Hoffman – Use time to research and prepare

Part 7 – Meghan M. Biro – Use the holidays as a time for self assessment

Part 8 – Craig Fisher – Recruiters don’t ease up during the holidays – neither should you

Part 9 – Ronnie Ann – Take advantage of other peoples’ resolutions

Part 10 – Alison Doyle and Andrea Santiago – Use parties and festive occassions to fuel your job search

Part 11 – Sharlyn Lauby – Take your job search social

Part 12 – Karla Porter – Be in it to win it

Part 13 – Lisa Caldas Kappesser – Use emotional intelligence to overcome job search hurdles

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

Filed Under: Job Stories, Recruiters

Be in it to win it – job hunting during the holidays

December 7, 2009 By Miriam Salpeter

holidaygift2080895858_0fd6ba8a88_mKarla Porter is Director of Workforce Development and Human Resources for a mid-size metro area economic development agency in PA. (Be sure to click on her name to learn more about Karla. It sounds like she has an awesome job!) In any case, I “met” Karla via Twitter and enjoy her blog, so I was happy that she responded to my invitation to participate in my advice for the holidays series by offering to share this post from her blog:

Last year, on December 23rd,  I called an applicant to invite her for an interview. She cried. She told me I didn’t know what it meant to her to receive my call, the best Christmas present she ever could have gotten. Then I got all choked up…… She thought it was impossible to get an interview during the holidays.

She lost her job 2 months earlier and since then had spent countless hours scouring job boards, employment websites and submitting resumes. Mine was the first call she had received. She was amazed the call had come within minutes of clicking the submit button.

I’m blogging this to let you know to not relinquish your job search because it is a certain season. Employers have year round needs and opportunity. We may take a little time to decorate, eat cookies and take a few days off but we still need to conduct business and meet our goals to accomplish our mission.

If you are unemployed you can’t afford to “take a vacation” from your job search. You must be relentless. Rise each morning as if you are going to work and then go to work on finding opportunity that matches your skills and employment goals.

Treat your job search as a full-time job!

When you find yourself becoming discouraged, remember that when you are depressed and down on yourself it shows and it could impact your interview. Think of your job search for what it is… you are marketing your skills and yourself as a product for prospective employers to lease. That’s right, an employer leases your time and talent! Make yourself as marketable as possible, showcasing your talents. An employer must feel that if they do not hire you they will be losing out.

If you fear rejection think about it this way.. In sales it can take 10 “no’s” to get a “yes.” You might get the yes the first or tenth time you ask for the sale, you can’t predict. Each “no” you get brings you closer to the “yes!” To be effective, you need to be steadfast and approach each potential customer with the same confidence and presentation – because that could be your sale. If you waiver, become doubtful, skip a step or lack thoroughness you could jeopardize the sale.

A job search is no different!

The key to a successful job search is to remain steadfast and remain consistent in your approach.

  • Treat each opportunity as if it will be a a “yes” and know that each “no” will only bring you closer to your new employment.
  • Present yourself to each employment opportunity as if it were the only opportunity. It will keep you sharp and make you work hard to win it.
  • Prepare for each opportunity by researching each company you apply to then target your resume for that particular job. It’s time consuming but it will stand out from the mass template submissions employers receive. Invest the same time and energy in your resume as you would if you were on the job and being paid to create an important presentation or report.
  • If you have anything less than a professional sounding email address create a new account such as [email protected]. Whimsical, cutesy, goth, TMI, sexual in nature, etc., type email addresses are simply inappropriate. After all, at least in my inbox the first thing I see, my first impression of a candidate, is their email address.

The key is to maintain a consistent professional image from A to Z

Keep a spreadsheet for (or jot in a notebook) the positions you have applied to. Include the company, contact, phone number, email address and date submitted.

Follow up with a call or email a few days later to ask if you are being considered a candidate. If the answer is no, ask for feedback on why. Don’t be afraid to ask – It will help you understand employer and industry needs and help you refine and target your search to match your skills. Thank the Recruiter for taking the time to provide you with valuable feedback and ask to be considered in the future for positions that match your qualifications. If a Recruiter has been particularly helpful it can’t hurt to follow up with a brief thank you email or note.

Start answering your phone in a professional way. “Hello, this is Sam” is a good greeting. Answering with “Yeah, who is this?” is less than impressive to a potential employer.

When a potential employer calls understand that is the first step in the interview process. That call is a phone screen. Put a mental “suit” on and conduct yourself professionally as if you were in a face-to-face interview.

If you are invited to interview in person ensure you arrive 10 minutes early. If you are not familiar with the location do a dry run. The day of the interview is not the day to get lost. Use that 10 minutes to psych yourself up for the interview and envision the job offer.

Dress, speak and act like the position you aspire to. One step up from the position you are interviewing for is a good guideline. Put on your best clothing and grammar (without gum in your mouth, of course), hold your head high and pretend you are the leading role in a movie. Be self-conscious of your posture and body language. Try really hard to have good eye contact.

Listen carefully to the interviewer’s instructions and questions. Focus and answer appropriately. Don’t deviate from the questions and do not offer up personal information. Remember it is a job interview and keep your comments to your skills, abilities and talents in regard to the position you are interviewing for. Arrive prepared to discuss examples of your performance, teamwork and people skills at prior places of employment.

Let the interviewer know you have done your research. Ask questions to show you are interested and engaged. If you don’t know what to ask some possibilities are about the number of employees and/or locations, what is a typical day like for a person in the position, examples of employee recognition, etc.

Thank the interviewer and offer a handshake. If you are still interested in the company at the end of the interview tell the interviewer. Something like, “I am very interested in this position, more so now after the interview and meeting you.” Ask for a business card and send a follow-up thank you email as soon as possible.

Be sure to take a look at all the great advice from my colleagues:

Part 1 – My suggestions and a free ebook offer

Part 2 – Walter Akana – Take care of yourself

Part 3 – Anita Bruzzese – Stay ahead of the crowd

Part 4 – Jacqui Barrett-Poindexter – Unplug and embrace rest

Part 5 – Wendy Enelow – Ideas for employed and unemployed job seekers

Part 6 – GL Hoffman – Use time to research and prepare

Part 7 – Meghan M. Biro – Use the holidays as a time for self assessment

Part 8 – Craig Fisher – Recruiters don’t ease up during the holidays – neither should you

Part 9 – Ronnie Ann – Take advantage of other peoples’ resolutions

Part 10 – Alison Doyle and Andrea Santiago – Use parties and festive occassions to fuel your job search

Part 11 – Sharlyn Lauby – Take your job search social

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by mysza

Filed Under: Drive Your Career Bus, Job Stories, Networking, New Year Career, Uncategorized Tagged With: advice, can you find a job during the holidays, holidays, job hunt, Karla Porter, keppie careers, Miriam Salpeter

Recruiters don't ease up during the holidays – neither should you

December 2, 2009 By Miriam Salpeter

smartphone.red2306615976_2952f1cc23_mIf you are a regular reader, I hope you are already convinced that it’s important to job hunt during the holidays. Do you know where you are going with your job hunt? Today, I’m happy to share insight from the “other side of the hiring desk.” Today’s contributor, Craig Fisher, is a management and information technology recruiter, staffing entrepreneur and co-founder of A-List Solutions.

I know Craig via Twitter and saw him tweet on the Tuesday before Thanksgiving about placing a candidate:

craig tweet

Of course, I immediately DMed and asked if he’d contribute to this series. This is Craig’s take on looking for a job during the holidays…

So perhaps you are thinking that hiring managers won’t be in the office over the holidays.  Maybe you should ease up on your job search.  But you should know that your friendly neighborhood recruiter is likely still in touch with those managers and trying to make placements happen.

As a case in point, I just placed a candidate in a great new position.  It is Tuesday evening before Thanksgiving.  I was able to facilitate a background check and offer letter while both candidate and client were already out for vacation.  All parties were thrilled and the candidate gets to start work on this coming Monday morning.

Today it is easier than ever for recruiters to do business even when nobody is at work.  Smart phones make it so easy to text and view documents.  And smart recruiters know that many hiring managers are trying to spend budget money right now before year end.

Just remember that we recruiters are ALWAYS trying to get people placed in jobs.  And we are likely in touch with many of our clients even when they are out of the office.  Recruiters work hard all through the holidays.  And if you are a job seeker, you should too.

Craig Fisher is a founding partner of A-List solutions, blogger at http://blog.fishdogs.com/ and host of the TalentNet Live #TNL recruiter forum. As a 15-year recruiting industry veteran, Craig is a social recruiting and new media branding strategist for job seekers and employers. Follow Craig on Twitter @Fishdogs

Don’t miss all the great advice from my colleagues and friends for holiday job seeking:

Part 1 – My suggestions and a free ebook offer

Part 2 – Walter Akana – Take care of yourself

Part 3 – Anita Bruzzese – Stay ahead of the crowd

Part 4 – Jacqui Barrett-Poindexter – Unplug and embrace rest

Part 5 – Wendy Enelow – Ideas for employed and unemployed job seekers

Part 6 – GL Hoffman – Use time to research and prepare

Part 7 – Meghan M. Biro – Use the holidays for self assessment

So, what do you think? Are you planning to go at your job hunt full force? Share in the comments!

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by geedarryl

Filed Under: Job Hunting Tools, Job Stories, New Year Career, Uncategorized Tagged With: advice from recruiters, Craig Fisher, holiday job hunt, job hunt, keppie careers, Miriam Salpeter, should I look for a job during the holidays

Horror stories from the employer's perspective

November 4, 2009 By Miriam Salpeter

wool3525465303_1c93b7cb66_mHave you been keeping up with horror story week at Keppie Careers? Where job seekers and hiring managers have a chance to share their tales of woe, in hopes that we can all learn something?

Today, we have two stories from the hiring side!

This story from Chuck Smith:

On the verge of offering the candidate a job, our client checked one last reference. Unable to reach the named “previous manager,” our client called the candidate. In turn, the candidate produced the reference in minutes.

Only problem was that the caller ID for the manager was the SAME one the candidate had called from! You got it… the boyfriend impersonated the manager.

When our client asked about the name on the caller ID, the boyfriend stammered, stalled and hung up.

Needless to say, when our client called the candidate to offer some “good news,” the candidate never called back, ever.

Lesson: check references and be wary!

This from Orit:

We received many resumes, sorted through them and interviewed people.

One young woman seemed to be the perfect fit. She was very willing to learn (we knew we would have to train) and could answer our questions well. She seemed to have the right attitude.

After 2 hours of working we realized that she did not know anything technical. She could not even use email or understood any of the terms we talked to her about in our training. Being that we also needed a part-time receptionist, we asked her if she was interested. It was clear to both us and her that there was no way she could perform any of the tasks of a tech support person.

She gladly agreed and told us how much she needed a job.

3 days later we fired her in total frustration. The woman could not answer the phone, could not file (she did not seem to know the ABC order.)

It was such a waste of time, money and energy. It may not sound like a bad story, but for a small company it was horrifying.

The lesson here seems clear – integrity is key in a job hunt. Impersonating a reference is not only wrong, it is, for lack of a better word, stupid. While there is even a company that will fake references FOR you, and certainly it is not the first time a candidate has tried to pull the wool over a hiring manager’s eyes, it is such a bad idea and likely to derail your chances for the job. After all, if you had been on the up-and-up all along and were at the point of having references checked, lying probably resulted in handing the job off on a silver platter.

As for the inept hire…It is incredible that someone so incompitent  would have been able to land that job. However, it does point out how important it is to apply for jobs that you are qualified to do! Sometimes, a smooth talker may be able to slide into a totally inappropriate position, but it is more likely for an overqualified person to take a job that does not suit him or her.

Even in a tough market, resist the urge to set your sights on something that is not appropriate just because you “really need a job.” In the long run, it probably won’t work out.

Don’t miss Part I, II and III, IV,  V,  VI and VII.

I can help with every part of your job hunt! Need a great resume? Tips to use social networking? Interview coaching?  If you need help mobilizing your networks and your job search plans, learn more about how I can help you! While you’re at it, don’t forget those social networks! Be sure to become a fan of Keppie Careers on Facebook…I’d be thrilled to have you as part of the community! Since we’re on the subject of doing something new…Are you on Twitter? Jump on and touch base with me @keppie_careers.

photo by grantmac

Filed Under: Interviewing, Job Stories, Uncategorized Tagged With: career coach, horror stories, job search, keppie careers, Miriam Salpeter

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