Have you ever known someone who doesn’t ever seem to know just what he or she wants? I know someone like that. In fact, I know him really well. He’s my 2-year old. He is in a constant state of not knowing exactly what he wants.

Unlike my 2-year old, whose only real consequence for his indecision is needing to say a few extra “pleases” or being stuck with whatever he first requested, there are real consequences for professionals who either don’t know what they want or don’t know how to ask for it.