Keppie Careers

Social media speaker, social media consultant, job search coach

Seal the Deal With A Postage Stamp – Interview Thank Yous

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Forbes.com recently wrote
about how important it is
to follow up an interview
with a thank you note.

“Thank-you letters are a marketing tool just like your résumé,” says Wendy Enelow, author of The $100,000+ Job Interview: How to Nail the Interview and Get the Offer. “You’re writing the thank-you to further your candidacy.”

What NOT to Say

Forbes.com cautions, “Never say something like, ‘I don’t know if I made that point clear. Here’s what I meant…’ Instead, state your points without hesitation…Also, instead of saying, ‘I think I’d be perfect for the job,’ write, “I really appreciated meeting you and the time you spent with me. I’m really excited about the position.”

Snail or Email?  Hand Written or Typed?

The article discusses the all important topic: email or snail mail?  If it’s a snail, should it be hand written or typed?

I like to tell my clients that a snail mail note, sent immediately after the interview, is key.  It’s okay to send a well thought out email, but following up with a hand delivered or snail mailed (as in, with an actual stamp) note helps make it more likely that your note (or notes, if there were multiple interviewers) will actually be seen and possibly added to your file.

I’m also a big fan of a typed note.  I think that it is possible in a typed note to ensure that what you write is actually reviewed.  The note is a great opportunity for you to indicate your strong interest in the job and to review issues from the interview.

The article quotes Cynthia Shapiro, a former recruiter and author of What Does Somebody Have to Do to Get a Job Around Here?, as advocating for a hand-written note:  “People get 500 emails a day. Writing an old-fashioned note is so rare today and will stand out.”  So, if you are a big fan of hand-written correspondence, be sure to write the same type of in-depth letter that you might write if you typed it.  Writing a quick, “Thank you for interviewing me” on a note card probably isn’t going to win you many points.

Summary

So, thank the interviewer (with a separate and personalized note to each), re-emphasize where your skills intersect with their needs and how you can solve their problems.  Remind them why you are best for the job and re-express your strong interest.  Proof and double-proof your note for typos or errors and recognize that by sending a note, you are helping yourself stand above the rest of the candidates who are too busy to follow through!

Need help with your job search correspondence?  Keppie Careers will write cover letters and thank you notes.  Contact us:  [email protected]

The Behavioral Interview: Have STAR Job Stories to Share

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Each week in BusinessWeek, Jack and Suzy Welch contribute a column.  This week’s (April 7) column concerns questions for interviewing CEO candidates.

While most of us will not interview for a CEO position, it is interesting to note the questions the Welches suggested.  Some samples:

In your career, what’s the best example of you anticipating market changes that your competitors did not?

Can you point to any of your people who “grew up” with your guidance and  have gone on to succeed in your own company or beyond?

What was the toughest integrity violation you have encountered and how did you handle it?

Have you ever had to define yourself in the midst of criticism, and did you succeed?

You’ll note that all of these questions are behavioral in nature…They ask the interviewee to tell a story demonstrating his or her abilities regarding the question. The point of the behavioral interview question is to determine how a candidate has behaved in the past, thus suggesting their future behavior.

Answering behavioral questions requires some preparation.  Consider the “STAR” technique:  Answer this type of question by offering:

S – situation.  Describe the scene.  Offer some background for the listener.
T – task.  Elaborate on the work that you did to solve or address the problem.
A – action.  Describe what you did.
R – result. Don’t forget to explain how it all came out.  Hopefully, you were the hero in a story with a happy ending!

It’s a good idea to have some stories that describe obstacles you’ve overcome, including problems with colleagues or bosses, as well as several stories describing successes.  Have some “job stories” to share and you’ll be better prepared to explain what you have to offer an employer.

Don't Flush Your Interview Down the Toilet…Top Interviewing Blunders

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A recent survey of hiring managers compiles the Ten Wackiest Job Interview Mistakes. 

Suffice to say that it isn’t a good idea to allude to your plans to go out drinking after the appointment, flush the toilet during a phone interview or explain that you were fired for beating up your last boss.  (Another pet peeve I’ve seen is when interviewees answer a phone call DURING the interview.  Not a good idea.)

Some interesting and useful information to note from the article:

More than half (51 percent) of hiring managers cited dressing inappropriately as the most detrimental mistake a candidate can make in an interview. Speaking negatively about a current or previous employer came in second at 49 percent and appearing disinterested ranked third at 48 percent. Other mistakes included appearing arrogant (44 percent), not providing specific answers (30 percent) and not asking good questions (29 percent).

Don’t flush your interview down the toilet!  Keppie Careers can help with a mock interview, brand-new resume and career coaching:  www.keppiecareers.com

Prepare for Your Interview

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There are many things to consider as you prepare for an interview.  The most important thing is to remember that the interview is another opportunity for you to SELL YOURSELF!  Your resume got you in the door, the interview is your chance to show the employer that you really  have what it takes to join their team.

  • Conduct a thorough self-assessment. Review your education, experience, interests, likes, dislikes, strengths, weaknesses and values.
  • Study your resume. Be able to support everything with specific examples, as you will be asked to elaborate on some of them during the interview.
  • Analyze the position for which you will be interviewing. Be able to describe how you will fit in and be able to contribute to the organization. Think about how the job will enable you to reach your professional goals and what you have to offer!
  • Research the organization. Leave no stone unturned.  Learn as much as you can about the organization’s culture and values, as well as specifics such as size, products and services. Hopefully, you have done some informational interviews before you were offered the job interview.  Speaking with employees of the company and people in the same profession is invaluable preparation for job interviews. 
  • Know how your experience, education and interests relate to the position and anticipate possible questions.  (I’ll post more about interview questions soon.)  This knowledge will allow you to answer why, when and where questions, and reflect your self-confidence and your ability to communicate and relate to others effectively.
  • Practice Interviewing. Talk to people in the field, and even your friends. Discuss techniques and practice in front of a professional. If possible, arrange a mock interview. (Keppie Careers offers mock interviews.) 
  • Acknowledge all preliminary correspondence promptly. This includes verifying the specifics of your interview including date, time, place, individuals conducting the interview and an itinerary.  Don’t make the mistake a friend made and assume an out-of-town interview will be over the phone when the employer expects to see you in person! 
  •  Clarify who will bear the costs of necessary transportation, meals, and overnight lodging, if applicable.  Find out what receipts you will need to provide and who will make the arrangements.

Remember:  If you appear prepared and competent in your interview, you will be perceived to be a prepared and competent employee. The reverse is true as well!

Stay tuned for more about preparing for an interview!

Keppie Careers will assist you with your job search.  We offer resume writing, career coaching, mock interviews and more!  www.keppiecareers.com

Interview Warning Signs

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When a company is hiring, an applicant should assume that they (the company) are on their “best behavior” during the process.  So, if arrangements are disorganized, interviewers seem unfriendly, people around the office seem unhappy or disgruntled, someone makes a snide remark about the boss or HR is unclear about the position’s duties – consider yourself forewarned.

In Watch for Interview Warning Signs, Liz Ryan echos this sentiment for BusinessWeek.

So often, job seekers, maybe desperate for a new opportunity (or any opportunity) or dazzled by a high salary, close their eyes to all of the red flags raised during the process.  DON’T DO IT!  If you aren’t treated well and with respect during the interview and negotiations, assume things will only get worse once you are on the payroll.

You can almost guarantee that the red flags you noticed but ignored during the process will come into play as an employee.  Unfortunately, the reverse guarantee isn’t true.  If everything smells like roses and proverbial harps play before you are hired, it is no guarantee that you’ve landed at Utopia, Inc.  Remember, everyone is on their best behavior!

Keppie Careers can help you land a new job!  Need help with your resume?  Practice interviewing?  www.keppiecareers.com